This Privacy Policy explains how CYL Health GmbH (FN 229443 t), with its registered office at Lamberggasse 40, 8225 Pöllau, Austria, as the operator of the website sanopal.health, processes and protects your personal data. It also explains the rights to which you are entitled under the General Data Protection Regulation.
CYL Health GmbH processes personal data exclusively in accordance with the applicable legal provisions of the EU General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), the Austrian Telecommunications Act (TKG 2003), as well as other applicable legal provisions and the internal regulations of CYL Health GmbH.
The various applicable provisions determine which types of personal communication data are processed when you visit the website https://sanopal.health/, depending on the respective purpose of the processing.
Depending on the legal relevance of your enquiry, when you contact us either by email or via the contact form, all data provided by you may be processed.
CYL Health GmbH does not process any data in connection with orders for our products that you place after visiting our website and being redirected to our distribution partners (pharmacies), as CYL Health GmbH has no access to such data. Only the pharmacy from which you order CYL Health GmbH products has access to this data.
In some cases, personal data may be processed on the basis of your consent. You may withdraw your consent at any time in writing without stating any reasons. The legal basis for processing activities requiring consent is Art. 6(1)(a) GDPR.
Following withdrawal of your consent, the data will no longer be used for the purpose for which consent was originally given.
If you contact us via a form on the website or by email, the data you provide will be stored by us for six months for the purpose of processing your enquiry and in case of follow-up questions. This data will not be disclosed to third parties without your consent.
In the course of events and public relations activities of CYL Health GmbH, photographs and videos may occasionally be taken and published in digital or print media for the purpose of presenting the company’s activities. The legal basis for this processing is Art. 6(1)(f) GDPR (legitimate interest in public relations activities). Data subjects have the right to object to this processing (Art. 21 GDPR).
If you do not wish photographs or videos of you to be published, please inform the person responsible on site.
Personal data is stored only for as long as necessary for the respective purpose and as required by the applicable statutory retention periods.
Collection of information when you visit this website
When you access the website, the website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits. This information includes:
· Browser type
· Browser version
· Operating system used
· Referrer URL
· Hostname of the accessing device
· Date and time of the server request
· Your IP address
The IP address is pseudonymised before being stored (by truncating the last octets). However, even a truncated IP address may, under certain circumstances, still be considered personal data within the meaning of the GDPR.
This data is used to ensure system stability and security and for error analysis and is processed on the basis of Art. 6(1)(f) GDPR (legitimate interest).
The data is stored for a period of 31 days.
Cookies
This website uses cookies.
The legal basis for the use of non-essential cookies (statistics, marketing) is exclusively your consent pursuant to Art. 6(1)(a) GDPR in conjunction with Section 165 of the Austrian Telecommunications Act (TKG 2003).
Cookie consent system
Your consent is documented using our cookie consent management system (Complianz).
The following information is stored:
· Consent status for each category (not only the ID)
· Date and time of consent
· Technical browser data (for the purpose of demonstrating compliance pursuant to Art. 7 GDPR)
Information on third-party providers
Information on third-party providers
Information on web analytics services (third-party cookies)
The use of this website involves the use of content provided by third-party providers Google, Google Analytics, Facebook and X (formerly Twitter).
Google Analytics and Google
Google Analytics, Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, is a web analytics service that uses cookies on our website to analyse how the website is used. The information generated by the cookies is generally transmitted to a Google server in the USA and stored there.
Google uses this information to evaluate the use of the website, compile reports on website activity and provide the website operator with other services related to website usage.
CYL Health GmbH has activated IP anonymisation on this website, meaning that your IP address will first be truncated by Google within Member States of the European Union or other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
You can prevent cookies from being stored by selecting the appropriate settings in your browser software; however, please note that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin for disabling Google Analytics: https://tools.google.com/dlpage/gaoptout
By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above.
Google Analytics is operated by Google and does not itself have its registered office in the EU. Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, is responsible for Google’s activities in the EU.
More information about data protection at Google can be found at: https://policies.google.com/privacy
The Google Analytics Terms of Service can be found at: https://marketingplatform.google.com/about/analytics/terms/de/
Google Analytics is used only on the basis of your consent.
Legal basis: Art. 6(1)(a) GDPR
IP anonymisation is enabled.
Data may also be processed in the USA. Standard Contractual Clauses pursuant to Art.
The opt-out link remains available.
The opt-out link remains available.
Subject to the requirements of applicable law, you are entitled to,
The controller within the meaning of the General Data Protection Regulation of the European Union, Regulation (EU) 2016/679, is CYL Health GmbH (FN 229443 t), with its registered office at Lamberggasse 40, 8225 Pöllau, Austria, telephone: +43 3335 48877, email: office@sanopal.health.
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